MedDocs Privacy Policy

Last Updated: April 28, 2025

Introduction

Welcome to MedDocs. We respect your privacy and are committed to protecting your personal data. This privacy policy describes how we collect, use, store, and protect your information when you use our mobile application and services. It also explains your privacy rights and how applicable laws protect you.

Data Collection and Use

Types of Data We Collect

We collect and process the following categories of personal information:

Identity Data: First name, last name, username, title, date of birth
Contact Data: Billing address, email address, phone numbers
Medical Data: Medical history, prescriptions, diagnoses, and other health-related information you provide
Usage Data: Information about how you use our application and services

How We Use Your Data

We use your personal data only for the following specific purposes:

To provide and maintain our services
To create and manage your account
To process and deliver medical documentation services
To respond to your requests or inquiries
To improve our application and user experience

Data Sharing and Disclosure

Third-Party Sharing

We do not sell, rent, or lease your personal information to third parties. We may share your information with:

Service providers who perform services on our behalf (under strict data protection agreements)
Legal authorities when required by law
Professional advisors and business partners as necessary to provide our services

Each third-party service provider has access only to the information necessary to perform their specific functions and is bound by confidentiality obligations.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal data from accidental loss, unauthorized access, alteration, or disclosure, including:

Secure authentication systems
Regular security assessments
Limited personnel access to personal data

Data Storage and Retention

We store your personal data on secure servers within the United States. We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including:

As long as you maintain an active account with us
As required to comply with legal, regulatory, or reporting requirements
As necessary to resolve disputes or enforce our agreements

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: Request information about what personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data when no longer needed
Right to Restrict Processing: Request we stop processing your data in certain ways
Right to Data Portability: Request a copy of your data in a structured, machine-readable format
Right to Object: Object to certain types of processing
Right to Withdraw Consent: Withdraw previously given consent for data processing

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

If we transfer your data to locations outside your country of residence, we ensure appropriate safeguards are in place to protect your information according to this policy and applicable laws.

App Store Data Practices Disclosure

In accordance with App Store requirements, we provide the following summary of our data collection practices:

Data Used to Track You: We do not track your activity across other companies' apps and websites
Data Linked to You: Identity Data, Contact Data, Medical Data, Usage Data
Data Not Linked to You: Anonymous usage statistics
Data Collection Is Optional: Some features require personal data to function properly

Changes to This Privacy Policy

We may update our privacy policy periodically. When we make material changes, we will:

Post the updated policy on our application
Update the "Last Updated" date
Notify you via email or through an in-app notification

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: bansalbansal511@gmail.com

Phone: +919779181387

Address: Chitkara University, Rajpura, Punjab, India